"Hi Mr de Broglio,
Hope you are doing well!
I know we got off on the wrong foot and I’m happy that I managed to clear up the misunderstanding with Nikita at that time and move forward. This email is to say a big thank you to your company and everyone who has been involved in my case which has been settled on Monday.
Zandelee and Lauren have been amazing and I’m happy that I made the right choice of choosing de Broglio.
Once again, thank you to all of you for all the hard work and dedication put into my case.
Have a great day further.
4 November 2020