“Mr de Broglio,
I just wanted to drop a short note thanking you and your staff for handling my case. Your staff were always on hand and handled everything so well, even when I became short with them through no fault of their own. I realise my case is not complete but have supreme faith in you and your staff in closing up this case.
Thank you for being a formidable weapon in this case.
Regards”
T.G.
30 April 2016