"Dear Michael,
The official extension of my appreciation to De Broglio is long overdue… apologies for that.
I hereby wish to extend my sincerest gratitude to you and the team for the professional and dedicated manner in which my case was dealt with. It is inconceivable where I would have been had I pursued the matter myself. From the first interview with David through to disbursement of payments was characterised by excellent client service.
I am not a man of many words, but I hope that this short note will ensure you and the team that I am deeply grateful for all you have done for me... Thank you!
Warmest regards"
C.O.
26 August 2018